Program Management

12-Month HQ Relocation Program

Owned a 12+ month, two-floor headquarters build-out end-to-end — coordinating 15+ vendors and 8 cross-functional workstreams — and delivered it with zero days of business disruption and 27K+ DKK in negotiated savings.

Duration
12+ mo
Floors
2
Vendors
15+
Savings
27K+ DKK
Zensai HQ relocation cover photo

Project overview

This wasn't just moving desks — it was creating an environment that embodied the company's commitment to human success while managing complex vendor relationships, tight timelines, and a fixed budget. My role covered end-to-end ownership: executive reporting, vendor management and contracts, budget planning, and cross-functional coordination across every department.

Key challenges

  • Coordinating multiple vendor proposals and negotiations in parallel.
  • Two-floor build-out on a compressed timeline.
  • Balancing quality against optimized spend.
  • Ensuring zero disruption to daily business operations.

Timeline

  • Q1 — Discovery & planning: site selection, lease negotiation, budget approval.
  • Q2 — Vendor selection: RFP process, proposal evaluation, contracts signed.
  • Q2–Q3 — Design & build-out: space planning, furniture procurement, IT infrastructure.
  • Q3 — Move & launch: employee relocation, grand opening, post-move optimization.

Workstreams I owned

Site & lease

Site selection, landlord works, lease terms.

Design & space planning

Zoning, capacity, finishes, brand expression.

Furniture & fit-out

Bill of quantities, sourcing, installation slots.

IT & AV

Cabling, meeting-room tech, day-one readiness.

Budget & procurement

Envelope, quotes, negotiation, donations.

Vendor management

RFP, scoring, contracts, change control.

Internal comms & change

Department briefings, move packs, FAQs.

Move & launch

Relocation logistics, opening event, snag list.

How I structured the vendor process

Every vendor received the same brief, the same quantities, and the same scoring criteria before they priced anything. That single decision is what made fifteen-plus proposals comparable on one page instead of fifteen conversations.

  • Write the brief once: vision, scope, plans, quantities, brand standards, budget envelope.
  • Issue to all vendors simultaneously with one written Q&A channel.
  • Score against published criteria: fit to brief, total cost, lead time, references, sustainability.
  • Shortlist, negotiate options and alternates, then award with a clear change-control path.
  • Track savings and donations line by line against the envelope.

The vendor deck

To streamline vendor selection, I built a 20-slide information package that communicated the vision, floor plans, unfurnished site conditions, design direction, brand standards, and detailed item counts. Every proposal came back aligned to the same brief, which compressed evaluation time and lifted proposal quality. These are the actual slides. Click any one to view it full size.

Building the business case

Behind the deck sat a cost model that turned the move into a decision the leadership team could actually make. Recurring costs were compared line by line against the old site, employee experience was priced as four competing packages normalised to a cost per person, one-off fit-out was tracked as paid, still needed or sourced free, and every vendor was scored on the same criteria regardless of ticket size.

Recurring cost model: current site vs new HQ

Line itemBeforeNewNote
Monthly lease89,993 DKK101,058 DKK
Water & heat3,792 DKK8,145 DKK
Electricity1,701 DKK
Internet999 DKKTransferred from the previous site
Lunch / canteen21,902 DKK31,500 DKK15 seats at 2,100 per person
Cleaning services8,095 DKKTwo bids: 8,095 and 12,160
Plant management1,500 DKK
Cleaning supplies1,000 DKK
Employee experience8,681 DKK7,486 DKKSee the four-option comparison below
Monthly total124,367 DKK161,484 DKK+37,117 DKK per month, presented as a per-head figure

Employee experience: four costed options, one recommendation

Palace (as-is)

8,681 DKK / month

868 DKK

per person, 10 in office

Option I

8,646 DKK / month

576 DKK

per person, 15 in office

Option II

5,700 DKK / month

380 DKK

per person, 15 in office

Proposed

7,486 DKK / month

542 DKK

per person, 15 in office

Snacks (specialty)YesReduced (candy only)Betterbox onlyBetterbox only
BreakfastYesYesNoYes
Coffee serviceOwn + vendorVendorVendorVendor
Sparkling / cold waterYesNoYesYes
Premium drinksYesReducedNoReduced
Monthly Friday barNoNoNoYes

Normalising every option to a cost per person per month is what made the decision quick: the recommended package cost less per head than the old site while serving 50% more people.

One-off fit-out: Paid

23,017 DKK

One-off fit-out: Still needed

3,688 DKK

One-off fit-out: Sourced free

40,405 DKK

Every one-off line carried a status: purchased, still needed, or sourced free. Tracking the free column separately is how 40K+ DKK of donated kit, monitors, plants, storage and lamps stayed visible as a negotiated result rather than disappearing into the budget.

Vendor comparison sample: welcome signage

VendorPrice ex. VATLead timeIncludedVerdict
Neonsfeer1,728 DKK6–8 business daysDimmer, remote, adapter, mounting kit, free deliveryBest overall value
Planet Neon2,903 DKK6–9 working daysPower supply, wall mount kit, cut-to-shape backboardExact logo replication, UK based
Neonful4,610 DKK2–3 weeksPower supply, control box, remote, 2-year warrantyDanish operations, strongest customisation
Radikal Neon7,464 DKKNot quotedCourier tracking, mounting screwsLargest format, premium pricing

Same treatment for a 1,700 DKK sign as for a six-figure fit-out line: price, what is actually included, lead time, reviews and whether the vendor can support us locally.

What changed because of it

One brief

15+ vendors bidding on identical scope and quantities.

One scorecard

Comparable proposals, faster shortlisting.

One owner

A single point of contact from RFP through snag list.

Budget & savings

  • Kitchen equipment: 4,750+ DKK saved via partner donation.
  • Meeting-room monitors: 4,995 DKK via partner donation.
  • Plants: 3,790 DKK via partner donation.
  • Storage cupboards: 8,995 DKK repurposed from previous office.
  • Office lamps: 4,990 DKK via partner donation.
Zero days of business disruption across the entire move.

The reveal

The new HQ building exterior
The new HQ
New workspaces on move-in day
Workspaces, day one
The team celebrating the move
Team on the new floor
HQ reveal celebration
Reveal celebration
Confetti at the HQ opening
Opening confetti